ROOT & BALANCE | Privacy Policy

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Purchases

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information such as your:

  • Billing and shipping address

  • Details relating to your purchase (for example, your shirt size)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Forms

When you submit information to this website via a webform, we collect the data requested to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.
We also share this information with [storage method(s)] for storage and with Zapier for data porting, where applicable.

Hosting

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs this data to run this website and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

Social Sharing Buttons

This website includes share buttons which enable you to share pages or other content from this site to the following third-party services: [LIST SERVICES]. If you click a share button, these third parties may receive your personal data, including:

  • Information about your browser, network, and device

  • Details about the page or content you shared

  • Your IP address

Likes

This website includes “likes” functionality on some blog posts which enables you to “like” a post. This website collects personal data to prevent duplicate likes during a single visit, including:

  • Information about your browser, network, and device

  • Details about the web page or content

  • Your IP address

Customer Accounts

If you create a customer account on this website, we collect personal information to improve your checkout experience and customer service. This may include:

  • Billing and shipping addresses

  • Order details

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our website hosting provider, so they can provide services to us.

Abandoned Cart Emails

You’ll receive an automated email within 24 hours after you abandon your shopping cart if:

  1. You enter your email at checkout or are logged into your customer account

  2. You add an in-stock product to your cart

  3. You leave the website without completing the purchase

You can unsubscribe from these messages at the bottom of the email.

Marketing Emails

We may send you marketing emails, which you can unsubscribe from at any time by clicking the link at the bottom of the email.
We share your contact information with Squarespace, our email marketing provider, to send these emails on our behalf.

Transactional Emails

We may email you regarding your order or account activity (e.g., account creation, password reset, purchase confirmations, shipping notifications).
These are required messages and cannot be unsubscribed from.

We share your contact information with Squarespace so they can send these emails on our behalf.

Fonts

This website serves font files from and uses font rendering via Google Fonts and Adobe Fonts. These third parties may receive personal information to correctly display the site, including:

  • Information about your browser, network, or device

  • Information about this website and the page you're viewing

  • Your IP address

Appointments

When you schedule an appointment on this website, we collect personal information to complete the booking, such as:

  • Name

  • Email address

  • Phone number

  • Appointment details (e.g., referral information)

  • Uploaded files

We share this information with Squarespace, our scheduling service provider, to provide online booking services to us.